FAQ's

Madfun Children’s Parties in Melbourne

Q. Do I pay a deposit and how do I pay?

A: We require $100 deposit to secure your kids party booking, the balance can be paid on the Tuesday before the party day when you confirm your numbers, that way you can relax and enjoy the day.
We take Visa and MasterCard over the phone or Eftpos, card and cash at the venue, or we can email you banking details if you prefer direct deposit.

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Q. Parking – Where can I park?

A: Madfun runs on the weekends and on weekday evenings when all our neighbours are closed so there’s plenty of street parking. We do ask that you don’t park in driveways to allow children a safe walkway to the venue.

Q. Can I bring extra food?

A: You don’t need to because there is plenty of food for the kids and they won’t walk away hungry or thirsty. If your child has allergies then by all means bring something that you know they can eat. Give us a call first because with at least a weeks notice we may be able to do something for you, so you can relax and enjoy the birthday party as well. Vegetarian alternatives are available, but remember to let us know in advance.
We can usually provide a table for parents so you are welcome to bring in something for the adults. If you do, keep it simple as the parties are designed to be fun and easy for you as well as the kids, or we can provide hot & cold platters for adults. View our ‘Food & Drinks’ page for platters and prices.
Please note we cannot cook or reheat any hot food that you wish to bring in. Fruit platters are welcome but no fruit on skewers please.

We appreciate your help in keeping MadFun Nut Free!

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Q. The birthday girl has older / younger siblings. Do I pay for them?

A:Yes, please include two to twelve years  in your party numbers. Children come into the party room and want to enjoy all we have to offer, from food to games and face painting, and we just don’t have the heart to stop them from joining in. Please understand that the room is dark and overwhelming for little ones and mums will have to supervise them. Two years and up are charged full price.

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Q. What do I do if my child has allergies to some foods?

A. If a child has allergies to certain foods we are happy to help. Because every child’s needs are different, you need to give us a call at least a week before the party and together we’ll see what we can do. You are welcome to bring in your own food if you prefer.
Our cocktail frankfurts, tomato sauce and plain crisp chips are gluten free. Our standard menu of party pies, sausage rolls, cocktail franks and fairy bread, chips and lollies are dairy and egg free. We make our fairy bread with a canola spread with a soy base instead of milk solids.
Vegetarian alternatives are available but again we require a weeks’ notice.

The Madfun menu is Nut Free but we can only suggest and cannot control what mum’s put in their birthday cakes and lolly bags.

Please Note that changes to our menu may incur an additional charge.
If your child requires an EpiPen a parent MUST stay throughout the party.